Clients

“Dear Henry,

I was very pleased with your work you have done on my home audio system and I'm also very happy with the performance of the system to date. The sound is crystal clear and the quality is 'to die for'. I never thought that a home system can sound so good.

There are a number of areas where your service has excelled. To start off, you have been on time every time and spend as much time at every stage of the project. Through the entire process I didn't feel pushed or rushed, giving me comfort that I'm heading in the right direction. 

Your personal enthusiasm and interest in audio visual technology has also been helpful and reassuring..

The design phase took time but the solution we have arrived at is unique and it has every feature of a personal player, capacity of a mega juke box but the quality of a real “old fashioned” audio system.  

This was all achieved through a pleasurable journey of learning and discovery. I now own a system that in comparison to say B&O, sounds many times better, is flexible, expandable, has far more features, much larger capacity and looks great because you cannot see it!

Your implementation was also superb. Everything was possible although I know that some of the installation problems were very difficult.  

You have left no mess and caused no damage. I have installed many things in my home, but this was one of the more challenging projects which you have done extremely well.

Lastly, the price was below what I expected considering the extra gear and installation effort you had to put in. I was very pleased with the outcome and honesty in your dealings. You also never charged me for the design time which would have been a considerable investment on your part.

I would have no hesitation in recommending your service to others and using you once more for my next project.”

Regards,

Adnan Kucukalic

Credit Suisse

Double Bay NSW 2028



“Dear Henry,

Its long overdue, however I would very much like to thank you for the great work in designing, sourcing and implementing my home entertainment system.

The task was not straight forward, the computer integration somewhat challenging but ultimately we achieved a seamless integration of the traditional home entertainment and IT components.  People are constantly commenting that the way all of the components are concealed is just the outcome that they would like to achieve in their own homes.”

Thank you

Kind regards,

Graeme Wilson

iSoft

Mosman NSW 2088



“Dear Henry,

I wanted to send a note that you could show future customers of Connexions.

I have dealt with Henry Song for over ten years now covering numerous two channel high end audio purchases as well as two integrated home system installations.

I have found Henry's advice and service to have been outstanding and he operates with a high level of integrity and honesty.

His approach is quality for money balancing quality, cost and system complexity.

He is reliable and delivers on time.

I am a continuing customer of Henry's and have recommended his services to many of my friends.

I have no hesitation in recommending Connexions for your AV needs.”

Kind regards,

Peter Kennan

UBS AG

Hamilton Island

QLD 4803



Kucukalic, Adnan 
Sent: Monday, 8 May 2006 10:09 AM
To: 'jamie.orourke@rsmi.com.au'
Subject: Audio System
From:

The contact name is Henry Song, and below are his details. connexions@cnxns.com.au,

He was awesome and can do anything from a simple solution (1 CD player with 400 CD capacity linked up to many rooms) to more complex stuff like mine. The gear he installs is first class and not expensive in comparison to stuff like B&O. He will come to your place and have a good look and come up with a common sense suggestion that suits you. I have no hesitation in recommending him.

Regards,

Adnan



“To whom it may concern:

When I recently purchased a new home Entertainment System for my home, I was referred to Connexions, by the company I bought the system through, to assist in the installation.

This was to be a very satisfying and rewarding experience.

At all times the team from Connexions acted with integrity, honesty and reliability. They displayed a thorough knowledge of the products available to enhance my system, recommending only products of the highest quality.

My many calls for help were dealt with promptly, efficiently and with great patience.

The team from Connexions spent quite a few hours in my home and it was always a pleasure to welcome them there.

It is with great pleasure that I recommend Connexions to anyone requiring assistance with their Entertainment System.”

Yours faithfully,

Michael Kent

Caringbah NSW 2229



“To whom it may concern:

We asked Connexions to install our home entertainment system in early 2006, and found their work to be very good, especially as they persevered with a difficult wall unit which took a long time.

They needed to return to fix a faulty DVD player which they undertook at no cost, which again served to deepen the relationship.

I have referred Connexions to others including my parents, and recommend their work to you.”

Tim Rossi

Waverton NSW 2060



“Henry,

Thanks very much to you and Warren for getting everything sorted out for us. You guys are very professional and I would not hesitate to recommend you.”

Regards

Gavin

------------------------------------------

Gavin Solsky

Managing Director

Portland Group

Level 2, 100 New South Head Road

EDGECLIFF NSW 2027



“TO WHOM IT MAY CONCERN                                             

20TH June 2006

I am most pleased to provide a recommendation for CONNEXIONS as I have been a customer for at least 8 years and can certainly confirm to other prospective customers:

  1. Connexions approach is one of total concern for the customers needs, has a very professional approach and understanding of the product.
  2. Selects a product it knows is only of the appropriate quality and value for money.
  3. Provides a service second to none and will keeping returning to the customer after sale until they are completely satisfied.
  4. Provide reliability by prompt service and always informing the customer if they have difficulty in arriving on time due to unforeseen delays.
  5. Connexions has always demonstrated to me a sincere and genuine concern for my satisfaction for the job at hand and as a result I would not trust consulting other contractors when considering purchase and installation of  items that are expensive and require customer confidence in the product to be trouble free and operate efficiently.

Connexions from my point of view is about the people who own and run the company. Henry Song exemplifies all of the above which translates into satisfied customers.”

Sincerely,

Peter Biasotto

3 St Georges Crescent Drummoyne

ph 0418 242 694



“Dear Henry,

I was very impressed with your service, especially when I had a problem.

You advised me with the system that would be suitable for me and I am very happy.

I would be delighted to recommend you and your son to anyone, at any time. I can be reached on 0412863461.”

Regards

Melvyn Placks

Bellevue Hill

NSW 2023



From: James Mayo [JMayo@mayohardware.com.au]

Sent: Monday, 16 November 2009 9:55 AM

To: Connexions(NSW) Pty Ltd

Subject: Testimonial


Dear Henry

I am delighted to give you my feedback. I am also happy for any future client to contact myself for my feedback. Basically, I am hopeless with electronics but you guys have made my life easy. You even gave me a brief one page instruction manual I have taped on the cupboard.

I have had three systems over the past years, and this time I wanted the whole house done with one system. You guys came in, quoted with no hard sell, but were highly recommended by a friend. You were not the cheapest, but I had gone this way in the past and it was not the right choice.

I now have a system that is so simple, easy to use, sounds fantastic, and even when I needed you to come to my house for 2 follow ups, you did this without hesitation and in such a friendly manner.

Thank you for everything. You are both a wonderful father and son team who have gone beyond what I wanted, so thank you, and you deserve all the business you get.

Kind regards

James Mayo

Director

Mayo Group International Pty Ltd

34 Morley Avenue

Rosebery

NSW 2018 

T 61 2 8337 7948

F 9700 9422

M 0417 216 855

Hardware Customer Service 1300 360 211

www.mayohardware.com.au


Be green, please read from the screen!  Stop, think, do I really need to print?From: "Brian Kristeller 




Date: 23 January 2014 4:59:21 pm AEDT

To: <henry@cnxns.com.au>

From: "Brian Kristeller" <bkristel@bigpond.net.au>

Subject: Thank you.

Date: 23 January 2014 4:59:21 pm AEDT


Dear Henry and Warren,

Just a note to thank you for the friendly and helpful service. It was all done professionally and certainly worth using your service. Not that I expected any less from an Old Parktonian!

I can highly recommend your service. I am grateful to Alan for recommending you.

I have paid the account as well as the one I paid last week, direct into your Bendigo Bank account.

Thanks again.

Regards,

Brian




From: lee michele <leemichele1@bigpond.com>

Date: 19 December 2014 8:52:09 am AEDT

Subject: Greg & Lee Smyth THANK U

To: henry@cnxns.com.au


Hi Henry & Warren

I can’t thank you both enough for the fantastic job you did for us yesterday. You are so very, very professional, thorough & neat in everything you do.

Every time you’ve done jobs for us, you just keep getting better. We always recommend you to our friends.

Hope you can have a wonderful time with your family & friends over any of the days off you might be able to get over the “ silly season”

Very best wishes

Lee & Greg French Smyth


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